Custom software · Italian hotels only

We know where you're losing time. We've been there.

Almost 9 years in hotel operations. Now we build the tools we wish we'd had.

Digital check-in · Automated messages · Daily reports · PMS integrations

Tell us where you're losing time How we work

Free first call · Projects from €2,000 · Ongoing support optional

Hotel Tech Italia — Operational tool

Before

Booking.com reservations

Emails and phone calls unlogged

Excel report updated manually

Guest messages rewritten every time

Every morning: manual reconciliation, error risk, wasted time.

After

All reservations in one place

Automated guest messages

Report ready at 7:00am

Scope and quote agreed upfront · Support optional if needed

Illustrative — represents the type of tools we build, not a product screenshot.

Common problems

Do any of these sound familiar?

Reservations reconciled by hand

Every morning you piece together availability across OTAs, phone and email. One mistake and you have a double booking.

Guest messages written from scratch

The same check-in instructions, parking directions and breakfast information get retyped dozens of times a week.

Numbers gathered at month end

The performance report is still assembled by hand, pulling data from Excel files and separate platforms.

See all problems we solve

Tools we build

What we build for you

Unified reservation panel

A single control point that aggregates reservations from all sources — no duplicates, no copy-pasting.

Automated guest messages

Confirmations, pre-arrival instructions and post-stay follow-ups send themselves, personalised for each booking.

Automatic performance report

Key hotel metrics calculated every night and ready every morning — without anyone having to do a thing.

See what we build

Field experience

We understand your work because we've done it

Receptionist and concierge — Hotel Savoy Rome (100+ rooms, 2015–2022)

Daily operations with Protel PMS and OTA coordination

Knows check-in, front desk rushes, Monday morning reports

Gianluca worked almost 9 years in hotel operations: 2 years as a receptionist at Hotel XX Settembre in Rome, then nearly 7 years as receptionist and concierge at Hotel Savoy Rome — a property with over 100 rooms. He managed daily operations using Protel (PMS), handled guest relations, check-in/check-out, OTA coordination, and the repetitive operational workflows that eat hours every day in a hotel. He knows what it means to manage a full house, deal with walk-ins while answering Booking.com messages, and copy data between systems that don't talk to each other.

That operational experience is why Hotel Tech Italia doesn't start from theory. We know which tasks waste your time because we've done them ourselves — for years.

From first contact to delivery

How we work

First call

30 minutes to understand where operations get stuck. No sales pitch — just concrete questions about what happens today.

Focused proposal

We identify the first useful tool to build, with clear costs and timelines before we start.

Direct development

We work with you throughout development — no intermediaries, no surprises.

Delivery and go-live

The tool goes live, we train the staff and, if needed, we add ongoing support or maintenance.

First call

30 minutes to understand where operations get stuck. No sales pitch — just concrete questions about what happens today.

Focused proposal

We identify the first useful tool to build, with clear costs and timelines before we start.

Direct development

We work with you throughout development — no intermediaries, no surprises.

Delivery and go-live

The tool goes live, we train the staff and, if needed, we add ongoing support or maintenance.

Every project is paid once. Ongoing support and maintenance are added only if you actually need them.

Tell us where you're losing time

A 30-minute call is enough to understand whether we can help, with clear scope and costs before work starts.

A founder repliesFree first callOngoing support optional

Book a free 30-minute call