About Us
We are Gianluca and Giovanni, two Rome-based developers building custom digital tools for Italian hotels.
Gianluca Cioni
Co-founder · Former receptionist & concierge · Product and development
Giovanni Gallo
Co-founder · Full-stack, backend and integrations
What each founder brings
Gianluca: hotel operations context
He reads the problem from front desk, management and day-to-day operations perspective. He helps strip away noise and turn real friction into simple workflows that staff can actually use.
Giovanni: backend, integrations and delivery
He ties together technical architecture, application logic and the links with systems already in use. He works on backend, integrations and product structure so the final tool is stable and operational.
The story behind Hotel Tech Italia
Almost 9 years in hotels. Then we stopped tolerating it and built the solution.
Sep 2012 – Aug 2014
Receptionist — Hotel XX Settembre Roma
First direct contact with front desk operations: check-in, check-out, OTA management, housekeeping coordination. The manual workflows that cost hours every day.
May 2015 – Mar 2022
Receptionist & Concierge — Hotel Savoy Rome (100+ rooms)
Nearly 7 years of daily operations on Protel PMS. OTA management, walk-ins, morning reconciliations, weekly reports. Lived every inefficiency that Hotel Tech Italia solves today.
2022 →
Developer — then Hotel Tech Italia
After years in hotel, Gianluca moves into software development. With Giovanni, builds the operational tools he wished he'd had during those years at the front desk.
We don't start from theory. We know which tasks waste your time because we did them ourselves, for years, on 8-hour shifts.
Why only hotels
We chose to work exclusively with hospitality because we know the sector. We know what a PMS is, how OTAs work, what happens at check-in and why Monday morning's report is always late. We don't need to start from scratch every time.
Direct relationship, no middlemen
When you write to us, Gianluca or Giovanni replies — not an account manager. We're the ones building the tools and we're the ones talking to you throughout the project. This makes things faster and less expensive.
Principles
Useful beats impressive
We build what solves the problem, not what looks good in a presentation.
Simple is better
Every extra feature is one more thing to learn and one more thing to break. We start with the minimum that actually works.
Clear communication
We tell you costs, timelines and limitations upfront — not at the end of the project.